When negative attention, controversy, viral criticism, or an unexpected public situation hits, knowing what to say, when to say it, and when not to respond at all can make a major difference.
The Crisis Social Media Strategy service provides personalized guidance for creators, professionals, public-facing individuals, and small brands navigating sensitive or reputation-focused situations online.
I’ll review the situation, your current social media presence, and the surrounding conversation to help you develop a thoughtful, measured approach to your next steps.
Includes:
Review of the current social media situation and relevant context
Assessment of potential reputational concerns
Guidance on whether to respond, clarify, pause, or move forward
Review and editing of proposed social media statements or posts
Comment and community-response recommendations
Short-term content and posting recommendations
One 60-minute private strategy session
Written recommendations and next-step action plan
Standard turnaround within 2 business days
Need faster support? A 24-Hour Priority Response add-on may be purchased separately, subject to availability.
Please note: This service provides social media strategy and communications guidance. It does not constitute legal advice, professional public relations representation, emergency services, or 24/7 crisis management. Additional work beyond the stated scope may require a separate service or fee.
When negative attention, controversy, viral criticism, or an unexpected public situation hits, knowing what to say, when to say it, and when not to respond at all can make a major difference.
The Crisis Social Media Strategy service provides personalized guidance for creators, professionals, public-facing individuals, and small brands navigating sensitive or reputation-focused situations online.
I’ll review the situation, your current social media presence, and the surrounding conversation to help you develop a thoughtful, measured approach to your next steps.
Includes:
Review of the current social media situation and relevant context
Assessment of potential reputational concerns
Guidance on whether to respond, clarify, pause, or move forward
Review and editing of proposed social media statements or posts
Comment and community-response recommendations
Short-term content and posting recommendations
One 60-minute private strategy session
Written recommendations and next-step action plan
Standard turnaround within 2 business days
Need faster support? A 24-Hour Priority Response add-on may be purchased separately, subject to availability.
Please note: This service provides social media strategy and communications guidance. It does not constitute legal advice, professional public relations representation, emergency services, or 24/7 crisis management. Additional work beyond the stated scope may require a separate service or fee.
